FAQ of AnyLibro Converter
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Check your inbox within a few minutes (including promotions/spam folders)
If not received within 2 hours, please contact our support: support@any-ebook-converter.com
Install the latest version of AnyLibro Converter on your Windows or Mac computer. Then launch it. Directly click the Profile icon (on the top right), and there will be a registration pop-up dialog, where you can copy and paste the registration email and license code to unlock the full version.
1. Please make sure you are running the right program of AnyLibro Converter.
2. The registration entry is case-sensitive. Please make sure you do not insert any blanks before or after the registration email and license code.
3. Please check if your license has expired. If so, please renew your license.
4. Should the problem persist, please contact us by e-mail at support@any-ebook-converter.com for help.
The trial version is limited to converting the first 20% of each book. To remove the restriction, please purchase a license. If you have already bought a license, please register the program to get access to the full version.
AnyLibro Converter supports converting Libby audiobooks to MP3, M4A, M4B, and Libby eBooks to EPUB.
Please contact our support team via support@any-ebook-converter.com, tell us which problem are you encountering and provide us with more detailed info as below:
[1] What's your Windows OS or macOS?
[2] Which kinds of eBooks or audiobooks files did you convert? Have you rent the book?
[3] Please also send us the log files for our analysis. You can find it by going to the program, Menu > Open Log File.